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ISO 9001:2015

Quality Management System that actually works

As a firm with ISO 9001 certification, we know what the standard requires. We design QMS that improves service quality and builds client trust — from gap analysis to certification.

For whom?

  • IT and SaaS firms building trust with enterprise clients
  • Organizations launching public procurement bids
  • Manufacturing and service sector companies
  • Subsidiaries of international groups with compliance requirements
  • Enterprises preparing for supplier audits
What you receive

Implementation outcomes

Gap analysis vs. ISO 9001:2015

Map each clause (4–10) to your current processes. Identify gaps and propose remediation plan with priorities.

QMS documentation

Quality policy, quality objectives, operational procedures, work instructions — written for your organization, not templated.

Process approach

Map key processes, define KPIs, risk indicators, and continuous improvement mechanisms (PDCA).

Internal audit program

We conduct first internal audit, train your auditors, and leave a repeatable annual audit schedule.

Management review

Prepare management review package and conduct first review with leadership.

Certification audit support

We participate in Stage 1 and Stage 2 audits with you. Years of experience with various certification bodies.

How we work

ISO 9001 implementation in 5 phases

  1. 01

    Gap analysis

    Key stakeholder interviews, documentation review, process mapping. Report with gaps and recommendations.

  2. 02

    QMS design

    System scope, quality policy, measurable objectives, procedures, responsibilities. Organizational context and stakeholders.

  3. 03

    Implementation and training

    Launch QMS processes, train staff, monitor KPIs, collect operating evidence.

  4. 04

    Internal audit and review

    Full internal audit cycle, management review, corrective actions before certification.

  5. 05

    Certification audit

    Stage 1 (document review) + Stage 2 (operational audit). We participate in both.

FAQ

Common questions

How long does ISO 9001 implementation take?
Typically 4–8 months from start to certification audit. Depends on org size and process maturity.
Does Cydefen hold ISO 9001 certification?
Yes. We went through certification ourselves and maintain active ISO 9001:2015 certification, so we know the requirements practically.
What's the difference between ISO 9001 and ISO 27001?
ISO 9001 covers quality management (processes, customer satisfaction, continuous improvement). ISO 27001 covers information security. Many controls are complementary — we implement both.
Is ISO 9001 required in public procurement?
Many public and corporate tenders require ISO 9001 as a qualification criterion. Certification gives competitive advantage.
How do you charge?
Fixed price per phase. Certification audit paid directly to the certifying body. Schedule a consultation for detailed pricing.

Start your ISO 9001 journey

30-minute call — we estimate effort and propose a realistic certification timeline.